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Care & Repair
How do I care for my TALIA Sterling Silver?
Sterling silver is a precious metal and may require cleaning from time to time. Using a small amount of silver jewelry cleaner on a soft cloth, gently rub the silver several times. Then rinse the silver thoroughly in warm water and carefully dry. This will remove the tarnish and dullness, keeping your sterling silver like new. Please note: chlorine and bleach accelerate tarnishing and should be avoided.
How should I store my Sterling Silver TALIA piece?
Silver should be kept absolutely dry.
Good storage boxes are lined with tarnish-proof fabric and have a separate space for each individual piece. If your climate is humid, place a small packet of desiccant crystals inside your storage area, whether it is a closed box or a flannel roll. Avoid contact with rubber bands or other rubber products. The sulfur in rubber causes tarnishing and corrosion.
How can I get an item repaired?
TALIA warrants that all products purchased online at mytalia.com, are of superior quality and free from material or workmanship defects, provided they are subject to normal use. TALIA will repair or replace, in accordance with the provisions of this warranty policy, any TALIA product during one year from the date of purchase if it is determined that the product has a material or manufacturer defect.
This warranty does not cover damage to TALIA products caused by accident, misuse and abuse, modification, attempted repair, negligence after purchase and ordinary wear and tear.
We repair items made by TALIA. You may send in your item via mail. If you choose to send your item via mail, please follow the instructions listed below:
- Download our Repair Form.
- Print form and complete all information.
- Enclose form with item to be repaired.
- end item and form, via an insured shipping method, to:
TALIA LUXURY INC.
At Global Apress Me Inc
30 Chapin Rd
Pine Brook NJ, 07058
After we make an assessment, we will send you a free estimate.